Leadership

  • Tom Dent
    Tom Dent
    Chief Executive Officer and Chairman

    Tom Dent has spent his career at the leading edge of health care delivery innovation, developing better ways for people to get high quality care when and where they need it. He has been involved in a variety of healthcare sectors including managing hospitals and leading national and international companies.

    As a healthcare leader, he has earned an industry reputation for building quality teams and companies with a focus on outcomes and service value and understanding the needs of patients in a complex and changing medical environment.

    With rapid developments neurology and the global concern over brain health, Dent in 2010 co-founded London-based Re:Cognition Health that brings together multidisciplinary cognitive experts in centers of excellence to provide complex diagnosis, treatment and care management  for people and families impacted by cognitive impairment due to brain injury or progressive neurological diseases such as multiple sclerosis or Alzheimer’s. Dent was awarded the Lang Buisson 2013 UK Healthcare Entrepreneur Achievement Award; a unique accomplishment for an American.

    Dent was CEO of MedTel International, a US and UK diagnostic imaging and outpatient surgery company, and prior to this, was a co-founder and 15 year leader of PhyCor, Inc., the recognized pioneer in the physician practice and physician network management
    sector. Over his career he has developed occupational health clinics, mobile imaging services and managed hospitals and skilled nursing facilities. Earlier in his career he worked in mergers/acquisitions at Hospital Corporation of America and was a founding board member of Healthcare Realty Trust, a healthcare REIT and continues to serve as a Director of Healthstream, a provider of online training, education and research to healthcare organizations.

    Dent graduated with a bachelor’s business degree from Mississippi State University and holds a master’s degree from The George Washington University.

  • Tracy Stephens
    Tracy Stephens
    Chief Operating Officer

    Tracy Stephens brings 20 years of experience as a senior financial executive in healthcare companies and other industries. He has been with Urgent Team since its inception, leading the company through its first acquisitions and clinic openings in Tennessee, Arkansas and Mississippi.

    Stephens’ background includes serving in chief financial positions in a variety of health care specialty clinics, including in diagnostic
    imaging and radiology. He was chief financial officer of Touchstone Medical Imaging, Inc., a Nashville-based outpatient diagnostic imaging company that operates 17 clinics, and served in the same role at Dolphin Medical, Inc., which builds, develops and operates radiation and medical oncology cancer facilities.

    Stephens also has experience outside the healthcare field. Before coming to Urgent Team, he owned and operated BCS Electric LLC, a full-service electrical subcontractor in southeast Missouri. He also has served as corporate controller for a broadband and internet services provider and as associate corporate controller at a clinical research organization that served the pharmaceutical, biotech and medical devices industry.

    Stephens graduated from the University of Tennessee with a bachelor’s of science in accounting.

  • Mike Mauldin
    Chief Financial Officer

    Mike Mauldin brings 30 years of experience in healthcare services as both a financial executive and chief executive officer to Urgent Team.

    Mauldin’s background includes serving as the Controller of St. Joseph’s Health System; CFO, DSI, a leading dialysis provider; CFO, MedTel International, a multi-national provider of diagnostic imaging; Sr. VP of Operations Finance, Renal Care Group, a publicly traded dialysis company; and CFO, Saint Thomas Hospital. Most recently, Mauldin was Chairman and CEO of Specialty Care, the world’s leading provider of specialized outsourced clinical services to hospital surgical suites.

    Over and above his many career accolades, Mauldin has also served his community as a volunteer board member for the Nashville Healthcare Council, the Comprehensive Care Center and the Kidney Foundation of Middle Tennessee. He has been named as a finalist for the Chief Financial Officer of the Year and mentioned twice in 40 under 40 in the Nashville Business Journal. Mauldin also continues to serve as an adjunct finance and healthcare professor at Belmont University.

    Mauldin graduated with a Masters of Accountancy Degree from Florida State University, and began his career with Ernst and Young. 

  • Kevin Cross
    Kevin Cross
    Founder and Executive Vice Chairman

    The founder of Urgent Team, Kevin Cross has spent more than 25 years in the healthcare services and the medical device fields.

    He created Urgent Team with a mission to provide urgent care services in communities that are underserved or where access to primary care physicians is limited. Before starting the company, Cross was chief operating officer and chief development officer for Touchstone Medical Imaging, based in Brentwood, Tennessee. Touchstone operates a network of diagnostic imaging facilities across the United States, providing services such as open MRI, high-field MRI, CT scan, ultrasound, and X-ray in comfortable settings.

    Cross also has been director of development for Nashville-based InPhact Radiology and has held management roles at Mentor and
    Kendall Healthcare. He graduated from the University of Tennessee in Knoxville. He spends time giving back to his community by serving on various philanthropic boards.

  • Lynn Scarbrough
    Lynn Scarbrough
    Vice President of Clinical Operations

    Lynn Scarbrough began her career on the front lines of medicine as a nurse, working in settings as varied as hospital emergency rooms, intensive care units, a geriatric clinic and even in providing rapid care in a Flight for Life helicopter program.

    Her experience and success led her to leadership roles as an emergency nurse practitioner, working directly in emergency department settings where she expanded advanced nursing programs, coordinated continued education, and recruited and mentored nurse staff.

    As her career advanced, Scarbrough joined Take Care Health Systems, a part of Walgreens Health and Wellness division, as regional vice president of clinic operations for the Central and Midwest divisions. There she oversaw the expansion of clinics, the hiring of nurse practitioner teams and development of clinic policies, all the while exemplifying core company values to “do good while doing good business.”

    Prior to joining Urgent Team in 2013, Scarbrough served as director of clinical operations for Nashville-based H2U: Health 2 You Wellness, a leading health care solutions company owned by Hospital Corporation of America. There she oversaw clinics across 8 states, their teams of physicians, nurse practitioners and physician assistants, and clinical quality programs.

    Scarbrough has written and lectured widely. She has served as associate faculty at Loyola University Graduate School of Nursing, and authored the chapter “Credentialing and Privileging” in the Advanced Practice Manual for Emergency Nurse Practitioners. She earned her master’s of science in nursing in 1998 from Loyola University in Chicago.

  • Emily Venable
    Emily Venable
    Vice President of Human Resources

    Emily Venable brings to Urgent Team more than 10 years of experience in healthcare services companies managing all aspects of a human resources department, including training, employee relations, recruiting, health and safety, compensation and benefits.

    She formerly was human resources manager at Nashville-based H2U, which provides wellness solutions and worksite health centers. She also has served as human resources manager at DSI Renal in Nashville and ARTC in Waynesville, Missouri.

    Venable graduated from the University of Tennessee in Knoxville with a bachelor’s in human ecology and a major in human resources.
    She holds a Professional in Human Resources certification.

  • Nancy R. Becker
    Division Vice President, Mississippi & Tennessee

    Nancy R. Becker is a senior healthcare executive with over 25 years of experience in operations, client relations, marketing and strategic positioning of clinical services.

    Becker’s background includes serving as Regional General Manager at MedTel International, Vice President of Strategic Development at St. Thomas Health Services and Vice President of Saint Thomas Heart Institute. Most recently, Becker was the Senior Vice President of Marketing and Client Relations at SpecialtyCare. 

    Above and beyond Becker’s professional experience, she served as the Board Chair for CWJC – a Nashville-based non-profit mentoring program serving indigent women; and was a former member of the Nashville Economic Development Committee.

    Becker began her healthcare career as a Registered Respiratory Therapist. She completed Tenacity, Inc.’s Clients for Life training as a Client Retention Executive and earned her Bachelor of Arts in Health Care Management from Ottawa University. 

  • Mike Dupuis
    Division Vice President, Arkansas

    Mike brings over 30 years of experience directing cross-sector business operations over 14 states including for-profits, health systems, health & wellness facilities and community-based organizations.  He was recognized as an industry leader earning “Top Ten” resort training complex in the United States and the Medical Fitness Association’s “Director of the Year.” Mike spent 10 years on the board of the Medical Fitness Association, Richmond VA., where he served as Chairman and President, Sec/Treasurer, and Executive Committee Member. He is also one of 20 Nationally Certified Lead Inspectors for the coveted MFA Facility Certification. He was awarded a Fellowship from the Association in 2012.

    Over and above his extensive professional experience, Mike was elected to the Board of Directors for the city of El Dorado, AR. Chamber of Commerce where he served as Chairman of the Board. He has also volunteered as an assistant coach for the Boys & Girls Club, Upward Bound, Don Roberts Elementary School and the Little Rock Junior Deputy baseball league.

    He received his master’s degree in Management and Administration from the University of Maryland and his bachelor’s degree in Education from New England College, Henniker, N.H. and was Licensed K-12 by the state of New Hampshire. He was also a 4-year college athlete, captain, and Student Director of Intramurals. He received a certification in Computer Science from New Hampshire Technical Institute in Concord, New Hampshire.